THE FINE PRINT, KEPT HONEST
Privacy, Accessibility & Terms
Your trust matters to us — here’s how we protect your information, keep our site usable for everyone, and set clear expectations.
Last updated: July 2026
Privacy Policy
Heavenly Guided Hands, LLC (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Please don’t send medical details. Our forms are for general contact only. To protect your privacy, share health information with us privately, not through the website.
Information we collect
- Contact details you provide (name, phone, email, preferred language) when you request a consultation or message us.
- Basic, non-identifying usage data (such as pages visited) to help improve the site.
How we use it
- To respond to your inquiry and arrange a free consultation.
- To improve our website and communicate helpful information you’ve asked for.
How we protect it & HIPAA
We provide non-medical personal assistance and do not intend to collect protected health information (PHI) through this website. Where we handle any health-related information in the course of care, we treat it with strict confidentiality.
Sharing
We do not sell your information. We share it only with your consent, with trusted people involved in providing your care, or when required by law.
Cookies
We may use basic cookies or analytics to understand site usage. You can disable cookies in your browser settings at any time.
Your choices
You may request to review, correct, or delete the contact information you’ve shared with us. Email info@heavenlyguidedhands.com or call (713) 373-7234.
Accessibility Statement
We want every family — including older adults and people with disabilities — to be able to use this website with ease and dignity. We aim to meet the WCAG 2.2 AA guidelines.
What we do
- Generous text sizes, high color contrast, and clear, readable typography.
- Keyboard-navigable, screen-reader-friendly structure.
- Descriptive links and alt text for meaningful images.
- Content offered in both English and Spanish.
Tell us how we can do better
If you encounter any barrier using this site, please let us know and we’ll do our best to help and to fix it. Email info@heavenlyguidedhands.com.
Terms of Service
By using this website, you agree to these terms. Please read them carefully.
Our services
Heavenly Guided Hands provides non-medical personal assistance services only. We do not provide skilled nursing, medical, or home-health services.
Information on this site
We work to keep information accurate and current, but we make no warranties that it is complete or error-free. Service availability, areas, and details may change.
Your use of the site
- Use the site lawfully and don’t attempt to disrupt or misuse it.
- Any information you submit should be truthful and your own to share.
Intellectual property
The Heavenly Guided Hands name, logo, and site content are our property and may not be used without permission.
Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect or incidental damages arising from your use of this website.
Governing law
These terms are governed by the laws of the State of Texas.
Changes & contact
We may update these terms from time to time; the “last updated” date reflects the latest version. Questions? Email info@heavenlyguidedhands.com.
This page is a starting template and should be reviewed by legal counsel before publication.
