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Heavenly Guided Hands

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FREQUENTLY ASKED

Questions,
answered honestly.

Everything families ask us most — about care, cost, trust and getting started. Prefer español? Tap ES up top and every answer switches with you.

 
A caregiver and a family member in warm conversation at home
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About our care​

Non-medical home care is hands-on help with daily life — bathing, dressing, meals, companionship, errands and safety. Home health is clinical, skilled nursing care ordered by a doctor. We provide non-medical personal assistance only; we do not offer nursing or medical services.

In-home supportive care, personal care (bathing, dressing, grooming, mobility, medication reminders, meal prep), companion and homemaker services, respite care, post-hospital transitional care, ongoing care coordination, and a family caregiver coaching program.

No. We provide non-medical personal assistance only. We can offer medication reminders, but we do not administer medication or perform any skilled nursing or medical procedures.

We serve all of the greater Houston area — including Clear Lake, Pearland, Humble, Kingwood, Spring, The Woodlands, Memorial City and beyond. Need specific ZIP codes? Just ask.

Trust & protection​

Yes — every caregiver is trained, certified, and background-checked before they ever enter your home. We are happy to walk you through our screening and training process.

Yes. We carry liability insurance and workers’ compensation, so your family is protected and never exposed to liability if a caregiver is injured in your home. We will gladly share our certificates and license on request.

Cost depends on the hours and level of support your loved one needs. We will give you clear, honest pricing during your free consultation — with no obligation — so you can plan with confidence.

Family & bilingual

In many cases, yes — a trusted family member may be able to become a paid caregiver for your loved one. Contact us and we will help you find out if you qualify.

Yes — at no charge. We voluntarily coach family members on safe transfers, personal care, daily routines and avoiding burnout, because Cynthia knows firsthand how overwhelming caregiving can feel.

Sí. Somos bilingües. Llame a Angela al (832) 253-5327 y con gusto le atenderemos en español, con la misma calidez y respeto.

Getting started

Yes. Our post-hospital transitional care helps you settle in safely at home after surgery, a hospital stay, a dental procedure or a fall — with personal care, meal prep, medication reminders, light housekeeping and a caring presence for a few days or a few weeks.

Often within a day or two. After a quick consultation and care plan, we match you with the right caregiver and begin as soon as you are ready. In urgent situations, call us and we will move quickly.

Still have a question on your mind?

Ask us anything — there’s no such thing as a small question when it’s someone you love. We usually respond within the hour.